Refund Policy

Our refund policy has been devised to define the situations under which dezans.com will provide a refund and the Money-Back Guarantee, the procedure for claiming a refund and the responsibility of dezans.com in circumstances resulting in such a claim.

By registering and making any order , you are declaring that you accept and agree with all the terms and conditions outlined in the refund policy.

Eligibility for refund :

A refund is not granted unless one of the warranties given by us has been breached like :

  • Missing file that is listed in the item description.
  • The item does not matches the description given on the item preview page.
  • The item and its description are false, inaccurate, misleading, fraudulent, unlawful or defamatory.

There is generally no obligation to provide a refund in situations like the following :

  • You have changed your mind about an item.
  • You bought an item by mistake.
  • You do not have sufficient expertise to use the item.
  • you can no longer access the item because it has been removed (we advise you to download items as soon as you buy them to avoid this situation).
    This policy was last modified on January 2, 2021.